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Privacy Policy

Last updated: November 07, 2024 Effective: November 15, 2023

Welcome to SologoAI. This privacy policy explains how SologoAI ("Sologo","SologoAI","sologo.ai","SologoVision" or "we") collects, uses, discloses and protects the information that you provide on our Web site: sologo.ai. It also describes your choices about the collection and use of your information. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].

1. Personal information we collect

We collect information that you provide to us, information we obtain automatically when you use our Services, and information from other sources such as third-party services and organizations, as described below.

1.1 Information you provide us directly

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include your name, brand and email address.

We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice link here: https://stripe.com/privacy.

1.2 Information we collect from you automatically

We will directly collect or generate certain information about your use of the Service (such as user activity data, analytics event data, and clickstream data) for data analytics and machine learning, and to help us measure traffic and usage trends for the Service. We may also use third party analytics tools that automatically collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service.

1.3 Cookies information and information taken from similar technologies

When you visit the Service, we (and our third-party partners) will send cookies (small text files containing a string of alphanumeric characters) to your computer that uniquely identifies your browser and lets SologoAI do things like help you log in faster, enhance your navigation through the site, remember your preferences and generally improve the user experience.

Similar technologies such as pixel tags/web beacons and clear GIFs will collect certain information about how you are using our website.

You can control or reset your cookies and similar technologies through your web browser, which will allow you to customize your cookie preferences and to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.

2. How we use your information

We use the information we collect about you for the purposes set out below:

  • Providing you with the Service: We use the information that you directly give us to provide the Service to you. This includes allowing you to log in to SologoAI, operating and maintaining the Service, giving you access to your logos. We also use information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site.
  • For data analytics: We use information about you to help us improve the our Service and our users’ experience, including by monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.
  • To communicate with you: We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts or administrative matters of account.
  • To improve the Service: We analyze information about your use of the Service and your content to better understand how users are engaging with our Service and measure the effectiveness of the Service so we can make improvements and develop our services for users.
  • For troubleshooting, error resolution and service improvement: We may need to review your designs to support your request for help, correct general errors with the our Service or improve our services.
  • For advertising purposes: We use information about you, including cookies information and other information we (and our third-party partners) collect, to serve, personalize and measure the effectiveness of advertising on the Service and third-party sites and platforms. This includes showing you advertising we think you might find interesting as well as displaying advertising to potential new users that have similar interests.
  • For matters that we are required to use your information by law: We will use or disclose your information where we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use, or to protect the security or integrity of our Service; (c) to exercise or protect the rights, property, or personal safety of SologoAI, our users or others.

3. Sharing your information

We are committed to ensuring your data is handled securely. We only provide these third-party providers with the minimum access to your information needed to perform their services. Additionally, we require that these service providers comply with applicable data protection laws and maintain privacy and data retention policies that align with our own.

Some of the trusted third-party services that help us deliver our services to you may include:

  • Billing and payment processing
  • Customer support and management
  • Email communication services
  • Data analytics and insights
  • Data labeling and machine learning
  • Security and fraud prevention
  • Advertising and marketing services
  • Other relevant service providers, as needed

Your trust is important to us, and we are committed to protecting your privacy at all times.

4. Keeping your information safe

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized disclosure.

By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by sending an email to you.

5. Your privacy choices and rights

5.1 Your privacy choices

The privacy choices you may have about your personal information are determined by applicable law and are described below.

  • Email communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We process requests to be placed on do-not-mail, do-not-phone, and do-not-contact lists as required by applicable law.
  • Do Not Track. “Do Not Track” (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
  • Cookies and interest-based advertising. You may stop or restrict the placement of similar technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly.

5.2 Your privacy rights

In accordance with applicable law, you may have the right to:

  • Access personal information about you, including:
    • confirming whether we are processing your personal information;
    • obtaining access to or a copy of your personal information in a structured, commonly used, and machine readable format;
    • receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company in a structured, commonly used, and machine readable format ;
  • Request correction of your personal information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information;
  • Request deletion of your personal information;
  • Request restriction of or object to our processing of your personal information; and withdraw your consent to our processing of your personal information.

6. Children's infomation

The services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us via email at [email protected]. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account, if applicable.

7. Changes to this policy

We may update this policy from time to time to reflect our current practice and ensure compliance with applicable laws. When we post changes to this policy, we will revise the “Last Updated” date at the top of this policy. If we make any material changes to the way we collect, use, store and/or share your personal information, we will notify you on our website or by sending an email to the email address associated with your SologoAI account. We recommend that you check this page from time to time to inform yourself of any changes.

8. How to contact us

If you have any questions about this Privacy Policy or the Service, or wish to make a complaint please contact us at:

Email:[email protected]

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